Front-line leaders are proving to have the most influence on the overall success of an organization. But what makes a good supervisor? Supervisors today find themselves in a unique position. They are charged with
1. Introduction to supervisory skills
2. How to measure current level of effectiveness on current performance as a supervisor
3. Performance Behavior Transformation
4. Supervisory Qualities
5. Introduction to effectiveness of task management
6. Effective staff management
7. Setting work priorities and performance standards
8. Problem Solving Skills
· Identify he responsibilities of a supervisor.
· Define goals, communicate objectives and monitor team performance.
· Have an insight on how integrated supervision should be in every aspect of an organization to ensure the highest level of satisfaction.
· Discover how a supervisor plays an important role in understanding subordinates emotional problems. Participants will also assess the fundamental problems in human relationships.
· Identify common phases in the project life cycle.
· Analyze new project constraints (time, resources, performance) and identify trade-offs between them.
· Create a project work breakdown structure that accurately reflects a given project’s scope and includes individual work packages.
· The importance of motivating your staff and keeping their morale at the highest always.
· Analyse the importance of Total Quality Management as well as how the supervisor plays a key role in ensuring quality improvement.
· Able to demonstrate the application of the benefits and challenges of group work, necessary roles in a team, stages of team development, different approaches to problem solving, consensus, systematic process of problem definition, data acquisition, analysis, developing alternative solutions, solution implementation, evaluation, and documentation.