Effective Supervisory


Front-line leaders are proving to have the most influence on the overall success of an organization. But what makes a good supervisor? Supervisors today find themselves in a unique position. They are charged with


·        Lecture

·        Observation

·        Discussion

·        Practical

·        Roleplay

·        Quiz

Contents Description

1.       Introduction to supervisory skills

2.      How to measure current level of effectiveness on current performance as a supervisor

3.      Performance Behavior Transformation

4.     Supervisory Qualities

5.     Introduction to effectiveness of task management

6.     Effective staff management

7.      Setting work priorities and performance standards

8.     Problem Solving Skills

Course Outline

·        Identify he responsibilities of a supervisor.

·        Define goals, communicate objectives and monitor team performance.

·        Have an insight on how integrated supervision should be in every aspect of an organization to ensure the highest level of satisfaction.

·        Discover how a supervisor plays an important role in understanding subordinates emotional problems. Participants will also assess the fundamental problems in human relationships.

·        Identify common phases in the project life cycle.

·        Analyze new project constraints (time, resources, performance) and identify trade-offs between them.

·        Create a project work breakdown structure that accurately reflects a given project’s scope and includes individual work packages.

·        The importance of motivating your staff and keeping their morale at the highest always.

·        Analyse the importance of Total Quality Management as well as how the supervisor plays a key role in ensuring quality improvement.

·        Able to demonstrate the application of the benefits and challenges of group work, necessary roles in a team, stages of team development, different approaches to problem solving, consensus, systematic process of problem definition, data acquisition, analysis, developing alternative solutions, solution implementation, evaluation, and documentation.


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