Objective
Front-line leaders are proving to have the most
influence on the overall success of an organization. But what makes a good
supervisor? Supervisors today find themselves in a unique position. They are
charged with
Methodology
·
Lecture
·
Observation
·
Discussion
·
Practical
·
Roleplay
·
Quiz
Contents Description
1. Introduction
to supervisory skills
2. How to measure
current level of effectiveness on current performance as a supervisor
3. Performance
Behavior Transformation
4. Supervisory
Qualities
5. Introduction
to effectiveness of task management
6. Effective
staff management
7. Setting work
priorities and performance standards
8. Problem
Solving Skills
Course Outline
·
Identify he responsibilities of a supervisor.
·
Define goals, communicate objectives and monitor
team performance.
·
Have an insight on how integrated supervision
should be in every aspect of an organization to ensure the highest level of
satisfaction.
·
Discover how a supervisor plays an important role
in understanding subordinates emotional problems. Participants will also assess
the fundamental problems in human relationships.
·
Identify common phases in the project life cycle.
·
Analyze new project constraints (time, resources,
performance) and identify trade-offs between them.
·
Create a project work breakdown structure that
accurately reflects a given project’s scope and includes individual work
packages.
·
The importance of motivating your staff and keeping
their morale at the highest always.
·
Analyse the importance of Total Quality Management
as well as how the supervisor plays a key role in ensuring quality improvement.
·
Able to demonstrate the application of the benefits
and challenges of group work, necessary roles in a team, stages of team
development, different approaches to problem solving, consensus, systematic
process of problem definition, data acquisition, analysis, developing
alternative solutions, solution implementation, evaluation, and documentation.
